Shipping and returns
How we get your order to you, and how to send something back if it is not quite right.
Shipping
When will my order be dispatched?
We aim to pack and dispatch every order within 1 to 2 working days. Orders placed at the weekend or on a bank holiday are dispatched on the next working day.
Will I get tracking?
Yes. As soon as your order is on its way we will email you tracking details, so you can follow it all the way to your door.
Do you ship outside the UK?
Yes, we ship to Europe and the United States. Delivery costs are shown here and at checkout. Any import duties or local taxes are the responsibility of the recipient.
Returns and exchanges
How long do I have to return something?
You have 30 days after receiving your item to request a return. Items must be unworn or unused, with tags, in their original packaging, and you will need your receipt or proof of purchase.
Can I exchange for a different size?
The quickest way is to return the item you have and, once your return is accepted, place a new order for the size you need. If you are unsure which size to choose, get in touch and we will help.
Refunds
When will I receive my refund?
We will let you know once we have received and inspected your return. If it is approved, you will be refunded to your original payment method within 10 business days. Your bank may take a little longer to show it.
What if my order arrives damaged?
Please check your order when it arrives and contact us straight away if anything is damaged, faulty or not what you ordered, so we can put it right.
Still have a question?
We are happy to help with anything about your order.